Our website currently accepts only credit cards, gift cards, and E-gift codes.
Every product available to purchase through the website is shown on the website.
If you are looking for a printed catalog, many of our local store locations do offer seasonal catalogs. Find a store near you by using our Store Locator.
At the bottom of our site, click the link entitled “Product Manuals.” Additionally, many of our product detail pages contain a link to the owner’s manual in the “More Information” section. Look for a “Product User Manual” link.
We provide Safety Data Sheets as a courtesy to our customers. A link to request an SDS for an item you have purchased is available on the product page under “More Information.”
We accept Visa, MasterCard, Discover, American Express, doitbest.com gift coes, and Do it Best Gift Cards.
First, you will need to set up an account.
Then call a Customer Service Representative at (833) 800-5906 to find out how to mail, email, or fax your tax exemption certificate.
Once your account is approved as a not-for-profit, you will be able to enter your tax id number on the Shopping Cart page.
Some items may show as not available for the Free Ship-to-Store option. We have eight regional Do it Best warehouses, and each of our stores is stocked from the one closest to them. If the item you’re purchasing is not in stock at that warehouse, it can be sent to you via UPS, but will not be available for Free Ship-to-Store. Click here for more information.
Some items may be too large or heavy to ship via UPS. These items will offer Free Ship-to-Store as your only shipping option. Click here for more information.
If you have your order shipped to a store, there is no shipping cost.
If you plan to have the order sent to you directly, click the “Checkout” button in your shopping cart. You will be given the option of Standard or Expedited shipping, with cost and delivery estimates.
We ship via USPS Priority Mail, UPS Ground, and UPS 2nd Day Air.
At this point in time, we only ship to the 48 continguous United States, as well as Alaska, Hawaii, and Washington DC.
We have over 3,700 Do it Best retailers worldwide, with stores in every state of the US! Our Store Locator is a great way to find a local store.
The rewards cards are specific to each local Do it Best store. Contact your local store for details on the program’s benefits and rewards. Please note that online purchases at doitbest.com do not count towards rewards purchases.
We have a large network of over 3,800 independently owned retailers as part of the Do it Best family. We always welcome interested retailers to investigate joining our retail membership. To get more information, check out Do it Best Online or contact our Member Services department at (260) 748-5551.
Our shipping accuracy rates are over 99%. But every once in a while, we do make a mistake. If we made an error with your order, we sincerely apologize. Please call a Customer Service Representative at (833) 800-5906 and we will work to get it taken care of as quickly as possible.
If your order was shipped directly to you, please call a Customer Service Representative at (833) 800-5906.
If your order was sent Free Ship-to-Store, please inspect your product(s) before leaving the store. If you notice the damage only after leaving the store, please return it to the store immediately. The store will contact us and go over your options with you.